Cancellations

CANCELLATIONS:

- If RSM cancels a lesson, RSM will provide a make-up lesson with the teacher or a comparable substitute teacher.
- If a parent (or account manager) cancels a lesson at least 24 hours in advance, a lesson credit will be issued. The lesson credit can be used for a make-up lesson with any teacher who has cancellation availability.
- Lesson cancellations and the subsequent rescheduling of lesson credits must be initiated by the parent (or account manager) using our online scheduling system which will display the availability of teacher time slots for which cancellation credits can be used.
- A lesson credit which has been used to schedule a make-up lesson cannot be canceled and subsequently rescheduled. Rather, a cancellation of the make-up lessons is forfeited. Lesson credits will expire 4 months after issuance. All lesson credits expire upon termination of membership.
- No lesson credits will be issued without 24 hours advance notice and no refunds will be issued.

Voice Coaching

WITHDRAWAL:
Membership withdrawal requires 30-day advance written notice by emailing a RSM Withdrawal Form to of****@***********ic.com. No refunds will be given for any lessons not attended in the 30-day notice period. RSM reserves the right to terminate any membership, in which case prorated tuition will be refunded. Membership is not transferable. Please call our office to withdraw from lessons.

5 days ago

We love this place ! My little one can't wait until her next lesson, and she is learning quite fast! -3 years later update: Still here, still love it!!!

Response from the owner:Thank you so much for that awesome 5 star review. I greatly appreciate your kind words. We love having your daughter as part of our community of musicians.

1 week ago

Fantastic educators and an excellent system for newcomers. We really enjoy this place.

Response from the owner:Thank you so much, Aysun! We’re delighted our educators and newcomer program have made your experience excellent. It’s wonderful to know you enjoy being here. We look forward to continuing to support you and welcome you back anytime.

2 weeks ago

Rockwall School of Music is a fantastic organization! My daughter has been going on and off, as her schedule permits for several years. They are always very accommodating and the staff are always so kind!! They offer recitals so the students can showcase what they have learned and to help them get used to performing in front of people. My daughter has had many instructors, and she has enjoyed every single one of them!

Response from the owner:Thank you, Amy. We’re so glad Rockwall School of Music has been a great fit for your daughter over the years. It’s wonderful to hear she’s enjoyed our instructors, benefits from the recitals, and appreciates our flexible scheduling. We appreciate your continued support and look forward to many more musical milestones with her.

4 weeks ago

Response from the owner:Thank you so much for the 5-star rating, Mojo Risen. We're thrilled you had a great experience and appreciate your support. We look forward to welcoming you back soon and are here if you need anything.

2 months ago

If you want to get in to music Best place .

Response from the owner:Thanks so much for the great review, Rafael. We're thrilled you think we're the best place to get into music and look forward to supporting your musical journey. If you need anything, stop by or contact us anytime.

Eva Mackey Meyrat

2 months ago

We are so lucky to have Rockwall School of Music in Rockwall. It’s a great resource for both adults and children. My daughter took vocal lessons for many years and really enjoyed it!

Response from the owner:Thank you, Eva! We’re so glad you feel lucky to have Rockwall School of Music and that your daughter enjoyed her vocal lessons for so many years. We strive to be a valuable resource for both adults and children, and your kind words mean a lot. We look forward to supporting your family’s musical journey for years to come.

2 months ago

Response from the owner:Thank you, Ling, for the 5-star rating! We're thrilled you had a great experience and appreciate your support. We look forward to serving you again soon. Please visit us anytime.

David Schwoebel

2 months ago

I counted it one of life's richest blessings to have known Russ and Karen Porter for over 45 years as a church musician and music educator. Through the years of master degree classes and recitals, local church music ministry, and now a wonderfully successful and meaningful business adventure, I have witnessed them to be genuine and caring people serving others in so many kind, encouraging and admirable ways. The fact that The Rockwall School of Music has been acknowledged by the City of Rockwall as such an integral and valued part of the community does not surprise me as, "Organizations reflect their leadership!" Congrats to Russ and Karen and the RSM staff for providing solid music education and lessons to their students in such a refreshing and needed way in today's world! Now onto the next 30 years...!

Response from the owner:David, thank you for your generous and heartfelt words and for your 45 years of friendship and support for Russ and Karen. We are honored that The Rockwall School of Music has been part of your life and of our community, and your recognition of our staff and leadership means a great deal. We look forward to continuing to provide meaningful music education and to the next 30 years together.

Mohanan Thankachan

2 months ago

Response from the owner:Thank you, Mohanan, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon. If there’s anything we can do for you, please let us know.

Benjamin Sumrak

2 months ago

As a Fine Arts Director, I have the privilege of witnessing firsthand how music transforms lives, shapes character, and builds community. It is with immense joy and the utmost respect that I congratulate Russ Porter and his phenomenal team at the Rockwall School of Music on their incredible 30-year anniversary. Three decades in business is a monumental achievement, but what truly sets Rockwall School of Music apart is how they have spent those years. For 30 years, they have been a cornerstone of creativity in our community, consistently providing top-tier private music lessons to students of all ages and skill levels. While their programs enrich our entire community, their impact on our younger students is truly unparalleled. Russ and his faculty don’t just teach notes on a page; they cultivate confidence, discipline, and a lifelong love for the arts. The foundational skills and passion they instill in our youth seamlessly complement and elevate our local school music programs, creating a stronger, more vibrant cultural landscape for all of Rockwall. "Music gives a soul to the universe, wings to the mind, flight to the imagination, and life to everything." — Plato For 30 years, Rockwall School of Music has been giving our community those wings. Thank you, Russ, and the entire staff, for your unwavering dedication, your investment in our children, and your continued commitment to musical excellence. Here’s to the next 30 years of inspiring harmony in Rockwall!

Response from the owner:Thank you so much, Mr. Sumrak. It's been such a pleasure working with you and the superb leadership you provide the Fine Arts Division of our school district. We complement each other's programs extremely well and it's an honor to call you a friend and supporter of the Fine Arts in Rockwall.